Digital experiences amplify privilege.
A new digital divide separates tech-savvy users from those who struggle to navigate the tools we use for vital services like education, finance, and healthcare.
If you can’t interact with the digital world, you can’t access your basic human rights.
Our digital future demands experiences that are easy to use.
Every organization is responsible for the products and experiences they publish. Yet we keep leaving people behind. Experiences need to become more inclusive. At scale.
Our work accelerates the intersection of human experience and emerging technologies to bridge the digital experience divide.
Digital experiences amplify privilege.
A new digital divide separates tech-savvy users from those who struggle to navigate the tools we use for vital services like education, finance, and healthcare.
If you can’t access the digital world, you can’t access your basic human rights.
Our digital future relies on experiences that are easy to use.
Every organization is responsible for the products and experiences we publish. Yet we keep leaving people behind. Experiences need to become more inclusive at scale.
Our work accelerates the intersection of human experience and emerging technologies to bridge the digital divide.
Digital experiences exclude large groups of people and amplify existing privilege
Basic human rights rely on technology people can understand.
Every organization must align their digital experiences with their social impact agendas.
We believe in human experiences that bridge technology with the needs of every single user.
We believe in using emerging technologies to empower users who have been left behind.
We believe digital experiences exclude large groups of people and amplify existing privilege
We believe that basic human rights rely on technology people can understand.
We believe every organization must align their digital experiences with their social impact agendas.
We believe in human experiences that bridge technology with the needs of every single user.
We believe in using emerging technologies to empower users who have been left behind.
We envision a world where every single person can seamlessly interact with the digital experiences that power our lives.
To accelerate the intersection of human experiences and emerging technologies to help bridge the digital divide.
We envision a world where every single person can seamlessly interact with the digital experiences that power our lives.
To accelerate the intersection of human experiences and emerging technologies to help bridge the digital divide.
Nonprofit work
Our nonprofit initiatives center on research and education, advancing the use of AI to create inclusive digital experiences.
AI Platform
XF.works, our mission-driven technology platform, uses AI to boost engagement and loyalty, through inclusive digital experiences.
join@experiencefutures.org
Nonprofit work
Our nonprofit initiatives center on research and education, advancing the use of AI to create inclusive digital experiences.
AI Platform
XF.works, our mission-driven technology company, uses AI to boost engagement and loyalty, through inclusive digital experiences.
join@experiencefutures.org
Every organization that creates websites, apps, and digital tools has a responsibility to create more equitable experiences online. The goal is to provide tools to help teams design inclusive experiences and certification programs to help organizations earn trust with users.
This work aims to provide organizations support in redefining experience and design programs, leveraging new technologies and methods to create social impact. Research and analysis of emerging experience tools will allow organizations to plan and manage new investments.
Many organizations are already adopting automation tools to radically simplify the creation of digital experiences and front-end design. An open-source approach for tools and standard APIs will allow for integration between products and platforms across digital ecosystems.
Every organization that creates websites, apps, and digital tools has a responsibility to create more equitable experiences online. The goal is to provide tools to help teams design inclusive experiences and certification programs to help organizations earn trust with users.
This work aims to provide organizations support in redefining experience and design programs, leveraging new technologies and methods to create social impact. Research and analysis of emerging experience tools will allow organizations to plan and manage new investments.
Many organizations are already adopting automation tools to radically simplify the creation of digital experiences and front-end design. An open-source approach for tools and standard APIs will allow for integration between products and platforms across digital ecosystems.
Howard Pyle, the founder of Experience Futures (XF), brings over 20 years of experience in leading design, transformation, and technology programs for global organizations and startups. As a leader driven by a mission, Howard is dedicated to advancing accessibility and inclusion in digital experiences, drawing from personal experience with neurodiversity, including dyslexia.
XF is a mission-driven organization comprised of ExperienceFutures.org, a non-profit dedicated to driving positive change in the digital landscape, and XF.works, an AI platform that leverages automation to promote inclusivity and drive business impact. Since its inception in 2021, XF has forged partnerships with influential entities such as the United Nations, IBM, Estee Lauder, and various mission-driven startups.
Prior to Experience Futures, Howard was SVP of Global CX & Design at MetLife, where he led brand design, experience strategy, UX, and digital platforms. During his tenure, his team successfully developed and relaunched MetLife's global brand and redesigned customer-facing digital platforms across 40 markets.
Before joining MetLife, Howard was a VP at IBM where he led a network of design studios at and oversaw design initiatives across various business units. He also led developer marketing across all business units, coordinating experiences and initiatives for the global software community. Previously, Howard was a Senior Partner for Digital at Ogilvy Worldwide and has launched and operated several startups.
Howard also has a strong commitment to supporting the arts and education. He has served on the Board of the New York Foundation for the Arts (NYFA) and curated digital exhibitions at the Museum of Modern Art (MoMA) in New York City. He has also acted as an advisor for design and technology courses at the New School and Stanford's Hasso Plattner Institute of Design
Miye McCullough is a mission-driven leader with over 15 years of experience in growing nonprofits and fostering meaningful relationships.
Having personal experience with combined presentation ADHD and low-vision barriers, Miye brings a unique perspective on accessibility. These firsthand experiences have deeply influenced her commitment to advancing the mission of ExperienceFutures.org, driving the goal of creating inclusive and accessible digital experiences for all.
Miye helps organizations optimize performance through relationship insights. By illuminating unseen dynamics in culture and structure, she provides guidance through change. With a vision for empowering communities at all levels, Miye helps tap full potential by honoring unity amid diversity.
Throughout her career, Miye has been dedicated to facilitating partnerships between large enterprises, media, art, and philanthropy to drive social impact.In her previous roles, Miye successfully managed development and operations at The Turtle Conservancy, a conservation non-profit, and led an impact-driven creative studio and publication. Through these experiences, she orchestrated fundraisers, workshops, and creative collaborations with esteemed organizations and Foundations such as The Nature Conservancy, MOCA, The Rockefeller Foundation, and Patagonia.
Miye has a diverse background that included working as an assistant to Glenn O'Brien, a prominent New York writer and critic. In this role, she supported O'Brien's influential work in the NYC art, music, fashion, and culture scene. Miye began her career as a recruiter in financial services.
Amit Sen has worked for the UN Refugee Agency (UNHCR) since 2007. He currently works at UNHCR’s Headquarters to support strategic planning in humanitarian operations worldwide.
He previously covered UNHCR’s Asia-Pacific region, as well as the Middle East North Africa, where he focused on addressing the impact of armed conflict and displacement on women and children.
Prior to joining the UN, Amit served as a Senior Associate in the U.S. Department of Justice on implementing the Violence Against Women Act (VAWA) and assisting victims of human trafficking. He has worked at the International Criminal Tribunal for the Former Yugoslavia and the D.C. Court of Appeals, and has provided pro bono representation to asylum-seekers and their families.
Amit earned his law degree from Georgetown University and serves as a Practitioner in Residence at Duke University’s Keenan Institute on Ethics.
Utibe Bassey serves as Vice President, Customer Experience at Dominion Energy. In this role, she is responsible for customer experience strategy, customer service, and revenue management for Dominion Energy’s more than 7 million electric and gas customers.
Utibe’s passion lies in bridging business and humanity. Her functional experience spans strategy, planning, operations, experience design, leadership development and innovation, and she has led Global teams and businesses in 2-person and 50,000-person organizations alike – each role as a conduit to improving the experience for employees and customers in tandem with business results.
Utibe received a BSc. In Management Information Systems from Central Connecticut State University MBA from the Kellogg School of Management, Northwestern University. She serves as an advisor to founders and business leaders on human-centered approaches to product and service innovation. She is keen about entrepreneurship and how it enables change in people’s lives and transformation in their communities, building mission-driven businesses, storytelling and Leadership
Howard is the founder of Experience Futures and a 20-year design and digital platforms veteran. He was previously SVP of Global Experience Design at MetLife; VP in IBM’s Design Studios; and founder of several startups.
Amit is a lawyer focused on human rights, humanitarian issues and ethics. He has worked with the UN High Commissioner for Refugees (UNHCR) since 2007 on promoting the human rights of refugees and stateless people.
Becky is a designer, author and entrepreneur; founder of Crossbeat, a creative and innovation consultancy; and chief marketing officer of Esme Learning Solutions.
Utibe is a customer experience leader who works at the intersection of operations, innovation and design. VP of Customer Experience at Dominion Energy, and a veteran customer operations executive at large enterprises.
Jim is a designer, creative director and entrepreneur; co-founder and creative director of Grammar; brand and visual design lead for ExperienceFutures.org
